FAQs

The state of Tennessee protects our rights as citizens to have our vehicle repaired at ANY repair facility of our choosing. Unfortunately, there is a lot of confusion on this one, you may be told by an agent or adjuster that you HAVE to go to a

We understand that your automobile is the second largest investment a person will typically make, which is why Chan’s’s Body Shop hires only the most talented and caring technicians that can be found. Our family environment breeds accountability and it is our core value to provide timely

It is not uncommon for an insurance estimate to be considerably different than an estimate written by a body shop. There is a multitude of reasons for this, mainly due to estimates written before a thorough teardown of the car has been performed. Insurance companies cannot see

It has been said that the greatest warrantee in the world is the one you’ll never have to use…and we agree. We strive to deliver excellent repairs to your vehicle backed up by a multi-point safety inspection, all of these processes are backed up by a LIFETIME

ABSOLUTELY NOT! All vehicle manufacturers have detailed Repair Procedures and Chan’s subscribes to ongoing Manufacturer Data Specifications to ensure that each repair is done to a factory finish. We take a great deal of pride in our repairs, safety and longevity is our utmost importance.